Frequently Asked Questions
If You Have Questions, We Have Answers.
Ride the famous yellow chairlift to the mountaintop, as you look down on the city below!
Take in the best views in the Smokies from the beautiful SkyDeck, and checkout the three highest peaks in the Great Smoky Mountains!
Dare to walk the SkyBridge and capture the best views in Gatlinburg from the most unique vantage point. #ipassedtheglass
Trek the SkyTrail and learn more about local history and park animals. You might even see a Black Bear! (The boardwalk portion of the SkyTrail is wheelchair accessible.)
Cross the rope bridges and climb the Tulip Tower for a unique view of the SkyBridge and the Smoky Mountains.
Take a hike on our Brand New Hiking Trails! Located right next to the Great Smoky Mountains National Park, immerse yourself in the tranquility of our park's 1.5 miles of pristine hiking trails.
(Coming Soon) Smash your appetite with an amazing smash burger from our brand new Smoky Mountain Smash restaurant. Enjoy a meal from the best view in Gatlinburg!
Relax in the SkyDeck's rocking chairs for breathtaking views in all directions - don't miss the sunset!
Shop for exclusive SkyPark and Gatlinburg Merch at our brand new store right on the Parkway!
Post your SkyPark Adventures on social media, and tag us for a chance to be featured on our social media accounts!
For the safety of the individual(s), strollers and other wheeled devices are not permitted at the Gatlinburg SkyPark. We recommend that infants and toddlers ride in the lap of their parent during the SkyLift ride. We also recommend that infants remain in a purpose-designed child-carrying device.
Dogs are free of charge and welcome at the SkyPark. Please visit our dog policy below before visiting with your four-legged friends. (Dogs are the only pets that are permitted at the SkyPark)
*Please Note: the only way to access the top of the mountain with your dog is via the yellow SkyLift chairs*
- Dog must be leashed at all times.
- Owner must securely hold their dog while riding the SkyLift.
- Owner is responsible for: Leashing their dog. Riding with and holding their dog. Picking up their dog's waste and cleaning up after their dog. Providing water for their dog. Controlling their dog.
- Owner must always accompany their dog.
- Owner must ensure that their dog does not bark excessively.
- Owner must make sure that their dog does not lick or jump on other visiting guests.
- Owner and their dog must respect the space of other visitors, human and dogs alike.
- Owner is responsible for the behavior of their dog at all times while visiting the SkyPark.
If you are unable or unwilling to follow the policies listed above, we ask that you would not visit the SkyPark with your dog. If you have any questions, please feel free to email info@gatlinburgskypark.com or call 865-436-4307.
Due to safety and privacy concerns, Gatlinburg SkyPark prohibits the operation of all unmanned aerial systems, including drones, on or above park property.
The Gatlinburg SkyPark staff can accommodate disabled individuals on the SkyLift, SkyDeck, lower level of the SkyCenter, and the elevated boardwalk portion of the SkyTrail. However, the SkyBridge is not wheelchair accessible. Please see our Accessibility page for details.
Operations at the Gatlinburg SkyPark are weather permitting. If there is only light rain in the area, operations will continue. If there is heavy precipitation, high winds, thunder, or lightning in the area, SkyPark ticket sales will stop until the system has moved out of the area and management feels it is safe to resume operations. Also, if there is snow in the area, operations will continue unless there is ice build-up on the SkyBridge. If there is ice, we will halt operations until the ice thaws out on the bridge.
Smoking is prohibited at the Gatlinburg SkyPark.
For questions related to souvenir photos or any other purchased items from the SkyCenter building, please call 865-325-1336 or email SkyCenter Management
Discounts available at the Gatlinburg SkyPark ticket window are military/veteran/disabled veteran, first responder (police, firefighter, ems/EMS, nurses), senior rates, local rates, and group rates. Our military and first responder discount saves you $2 off regular admission tickets purchased on-site. You must present a valid United States military or First responder ID. This discount is not available for online purchases. For more information about discounts, please call 865-436-4307 OR email info@gatlinburgskypark.com