Accessibility

Wheelchair Accessibility

Several experiences and areas within Gatlinburg SkyPark are wheelchair accessible.

The SkyLift is accessible to guests with disabilities if the guests are able to stand to load onto and off of the lift's chair. Upon request, the chairlift can be slowed down or stopped for loading and unloading. Wheelchairs and other mobility equipment are not permitted on the chairlift; those items may be checked at the base of the lift. Wheelchairs are available without charge near the load/unload area at the top of the lift.

The SkyDeck, the main level of the SkyCenter snack bar and gift shop, and the elevated boardwalk portion of the SkyTrail are wheelchair accessible.

Due to the steep grade of Crockett Mountain and safety issues related to the use of wheelchairs and other mobility devises on the bridge deck, the SkyBridge is not wheelchair accessible. Guests who are required to use wheelchairs or mobility devises such as walkers or crutches are able to purchase Restricted Access tickets at the SkyPark ticket window.

Web Accessibility

Gatlinburg SkyPark is committed to providing users a website that is accessible to the widest possible audience. This website seeks to comply with best practices and standards, as defined by level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0. These guidelines set forth how to make the internet user-friendly and content accessible for individuals with disabilities. The pages of this website are being assessed with the WAVE validation tool from WebAIM, and Site Improve, to evaluate for compliance to accessibility guidelines. This is an ongoing process to improve the content accessibility of the website.